Informat Platform Security: Answering the Most Common Enterprise Questions in 2026

Security is consistently the top concern for organizations evaluating or scaling their use of the Informat platform. Enterprise technology leaders need clear, specific answers about how the platform protects their data, manages access, and maintains compliance — not marketing generalities but technical details that inform risk assessments, compliance reviews, and governance decisions. This FAQ addresses the most frequently asked security questions about the Informat platform in 2026, based on the concerns that enterprise customers raise most often during evaluation and implementation.

Data Protection and Privacy

How does Informat protect data at rest and in transit?

Informat encrypts all customer data at rest using AES-256 encryption, with encryption keys managed through a dedicated key management service that supports customer-managed keys for organizations with that requirement. All data in transit is encrypted using TLS 1.3, with support for mutual TLS where additional authentication is required. The platform maintains strict separation between customer tenants, with each customer's data stored in dedicated database schemas or, for the highest tier of isolation, dedicated database instances. For organizations with data residency requirements, Informat supports deployment in multiple geographic regions, with customer data remaining within the specified region at all times.

Can Informat support data residency and sovereignty requirements?

Yes. Informat offers deployment options in multiple cloud regions globally, with the ability to specify that all customer data — including backups — remains within a designated geographic boundary. For organizations subject to regulations like GDPR, China's Personal Information Protection Law (PIPL), or industry-specific data localization requirements, Informat provides documented data flow maps, data processing agreements, and support for Data Protection Impact Assessments (DPIAs) that enable compliance verification.

How does Informat handle data deletion and retention?

Customers retain full ownership and control of their data throughout its lifecycle. Data can be exported at any time in standard formats (CSV, JSON, SQL dump). When data is deleted by a customer — whether individual records or entire applications — it is removed from active databases immediately and from backups within the standard backup rotation (typically 30 days). For organizations with specific data retention or deletion requirements, Informat supports configurable retention policies and, for regulated industries, provides documented data destruction procedures with certificates of destruction upon request.

Access Control and Authentication

What authentication methods does Informat support?

Informat supports enterprise single sign-on (SSO) through SAML 2.0, OAuth 2.0, and OpenID Connect, enabling integration with all major identity providers (Azure AD, Okta, Ping Identity, and others). Multi-factor authentication (MFA) is supported natively and can also be enforced through the customer's identity provider. The platform supports just-in-time user provisioning through SCIM, enabling automated user lifecycle management synchronized with the organization's HR system or identity governance platform. For API access, Informat supports OAuth 2.0 client credentials and API keys with fine-grained scope control.

How does Informat handle role-based access control?

Informat provides a multi-layered access control model that includes: application-level roles (defining what a user can do within a specific application), module-level permissions (defining access to specific tables, workflows, dashboards, and features), record-level permissions (defining access to individual data records based on ownership, role, or custom criteria), and field-level permissions (defining which fields within a record are visible or editable by which roles). Access control policies can be configured through the platform's visual interface or — for organizations managing access programmatically — through APIs that integrate with existing identity governance workflows.

Compliance and Certifications

What compliance certifications does Informat hold?

As of 2026, Informat maintains SOC 2 Type II certification (covering security, availability, and confidentiality trust service criteria), ISO 27001 certification for information security management, and GDPR compliance with documented Data Processing Agreements and Standard Contractual Clauses for cross-border data transfers. For organizations in regulated industries, Informat provides compliance documentation packages that include: the most recent audit reports, penetration test summaries, security architecture documentation, business continuity and disaster recovery plans, and incident response procedures. These documentation packages are updated annually or upon material change to the platform's security posture.

How does Informat support customer compliance requirements?

Informat provides several capabilities that support customer compliance programs: comprehensive audit logging recording all user actions, administrative changes, and data access events with immutable, tamper-evident log storage; configurable data retention policies supporting regulatory requirements for data preservation and deletion; field-level encryption for sensitive data elements (PII, PHI, financial data) with customer-controlled encryption keys where required; automated compliance scanning that checks applications built on the platform against common compliance requirements (data classification, access control, encryption) and flags potential issues before applications reach production; and export capabilities that enable customers to extract audit logs, configuration data, and application content for integration with their own compliance monitoring and reporting systems.

Application Security

How does Informat ensure that applications built by citizen developers are secure?

This is one of the most important security questions for the platform given its empowerment of non-technical users. Informat addresses it through multiple layers of automated guardrails: platform-level security controls (authentication, encryption, access logging) are configured centrally and cannot be weakened by individual application builders; automated security scanning checks every application for common vulnerabilities (injection flaws, broken access control, sensitive data exposure, security misconfigurations) before it can be deployed to production; tiered governance policies allow organizations to apply more rigorous review and testing requirements to applications that handle sensitive data or support critical business processes; and the platform's architecture ensures that tenant isolation, data encryption, and access control are enforced at the platform level — citizen developers cannot accidentally (or deliberately) bypass them. The result is an environment where business users can innovate safely within guardrails that ensure security standards are maintained.

What happens if a security vulnerability is discovered in the Informat platform?

Informat maintains a formal vulnerability management program that includes: continuous automated vulnerability scanning of the platform's infrastructure and code; regular third-party penetration testing (annual comprehensive tests plus continuous testing of high-risk changes); a responsible disclosure program that enables external security researchers to report vulnerabilities; published severity classification and SLA commitments for remediation (critical: 24 hours, high: 72 hours, medium: 2 weeks, low: next release cycle); and transparent communication with affected customers in the event of a confirmed vulnerability, including the nature of the vulnerability, its potential impact, the remediation timeline, and any compensating controls customers can implement while remediation is in progress.

Conclusion

Enterprise security in a low-code context is not about restricting what can be built — it is about ensuring that what gets built meets the organization's standards for data protection, access control, and compliance. Informat's security model is designed around this principle: providing the automated guardrails, governance controls, and compliance documentation that enable safe innovation at scale. For security and compliance leaders evaluating the platform, the key questions should be: Does the platform's security architecture align with our requirements? Does its governance model give us the visibility and control we need? And does its compliance documentation support our regulatory obligations? Informat's track record with enterprise customers across regulated industries suggests that the answer to all three questions is yes — but every organization must perform its own assessment, and Informat provides the documentation, access, and support to enable that assessment to be thorough and well-informed.