1. Introduction
Welcome to INFORMAT ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered enterprise system platform and related services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you register, we collect your name, email address, company name, and password.
- Profile Information: Information you add to your account profile, such as job title, phone number, and profile picture.
- Content Data: Data you create, upload, or input into the platform, including databases, workflows, applications, and AI agent configurations.
- Payment Information: Billing details and payment method information processed through our secure payment providers.
- Communications: Information you provide when contacting our support team or participating in surveys.
2.2 Information Collected Automatically
- Usage Data: Information about how you interact with our Services, including features used, actions taken, and time spent.
- Device Information: Browser type, operating system, device identifiers, and screen resolution.
- Log Data: IP address, access times, pages viewed, and referring URLs.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information and improve our Services.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative notifications, such as security alerts and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and security threats
- Develop new features and services
- Comply with legal obligations
4. AI and Data Processing
Our platform uses artificial intelligence to help you build and manage enterprise systems. In this context:
- AI features process your prompts and instructions to generate applications, databases, workflows, and other system components.
- We do not use your content data to train our AI models without your explicit consent.
- AI-generated outputs are owned by you in accordance with our Terms of Service.
- You retain full control over the data processed by AI agents created within your workspace.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our Services, subject to confidentiality obligations.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law or to protect our rights and safety.
- With Your Consent: When you have given us permission to share your information.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Monitoring and logging of system access
While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide our Services. We may also retain information as required by law, to resolve disputes, and to enforce our agreements. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a machine-readable copy of your data.
- Objection: Object to certain processing of your data.
- Restriction: Request restriction of processing in certain circumstances.
To exercise these rights, please contact us at privacy@ainformat.com.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
10. Children's Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@ainformat.com
- Website: www.ainformat.com